Return Policy
If the products you have purchased from us are damaged during shipping, PATC will either refund the purchase price including shipping and applicable taxes or provide a replacement product, provided that items are returned within a reasonable time. No other refunds are granted.
Shipping
Items will be shipped by US Postal Service and generally ship within three business days. PATC offices are closed on weekends and whenever DC area Federal Government offices are closed. The USPS recently announced revised service standards resulting in an increased delivery times for certain situations. Combined with potential holiday delays, this could impact online mail orders from PATC. Please allow for extra time to receive your package.