Reservation Questions: with COVID-19 updates
What has changed, as a result of the COVID-19 pandemic?
Please review our updated cabin rental policies here, and contact the Cabin Coordinator with questions. Before renting a cabin, please note the additions to our terms of service, with special attention to the COVID-19 Addendum.
Which cabins are open?
A full list, detailing the status of each cabin, is available here. The cabin closures that remain in effect are non-negotiable.
When are weekday rates in effect? Weekend rates?
Friday, and Saturday nights are considered weekend days. PATC will now consider Thursday and Sunday nights to be weekdays.
New reservations must include Friday and Saturday nights. Thursday and/or Sunday night(s) can be added to an existing reservation, by request.
Reservations for Monday, Tuesday, and Wednesday nights will not be accepted, at this time.
What do I do if I (or someone in my household) gets sick, after I reserve?
If you or a member or your household knowingly becomes infected or begins to display symptoms of COVID-19 within two weeks of the reservation, contact the Cabin Coordinator as soon as possible, to submit a special cancellation request.
When can I rent for a single night?
Single night reservations will not be accepted at this time.
How can I rent a cabin within seven days?
Due to the extended closure of the Cabins Desk, cabins may no longer be reserved within seven days.
What is an advanced reservation?
An advanced reservation describes a rental booked more than 60 days in advance of the date of arrival. These reservations will not be accepted at this time.
I’ve chosen to cancel my reservation. Can I request a refund?
Click here for information on PATC cancellation and refund policies.
When should I worry if I haven’t received the Cabin Key Packet? What are my Cabin Key Packet mailing options?
Depending on the location of your residence, relative to our office in Vienna, VA, you should consider contacting us abut five days prior to your reservation if you have not yet received your Cabin Key Packet. At that point, we will offer you one or more of the following options:
1. Pick up a new Cabin Key Packet from the 24-hour drop-box at PATC headquarters at 118 Park St SE, Vienna, VA 22180.
2. Accept an extra $7.75 charge for USPS Priority Shipping.
3. Accept an extra $26.35 charge for USPS Priority Express Shipping.
Please make sure to confirm that the original Cabin Key Packet was mailed to the correct address, and consider checking with your local post office.
Why do I need a membership to rent some cabins? Does a membership get me discounts on cabin rentals?
Most public cabins are located on government property, such as Shenandoah National Park, and are operated and maintained by the PATC through agreements with the responsible government agency. Most of the public cabins are primitive. Members-only cabins, located on PATC-owned land, are reserved as a perk for the exclusive use of the club membership. A membership does not afford discounted cabin rates, however.
For other membership perks or to purchase a membership, click here.
Click here to find out which cabins are public and which require a membership.
What cabin rental perks are available to PATC volunteers?
On a yearly basis, PATC member volunteers are allowed to rent a cabin at standard rates within 67 days of the arrival date. In order to use this privilege, volunteers should call the Cabin Coordinator at 703-242-0315 X 108 and provide verification/evidence of their service by email.
What should I expect at a primitive cabin versus a semi-primitive or modern cabin?
Primitive cabins are rustic and backcountry. While they do not offer running water and no electricity, each affords an outhouse, a woodstove and/or fireplace, and an outdoor grill. Water should be collected from the nearby spring and purified. Semi-primitive cabins are also rustic and backcountry, but these cabins vary in their amenities. In most cases, semi-primitive cabins offer electricity with lights and possibly an electric burner and/or microwave for cooking, and refrigerator. Some may have running water for kitchen use, but do not include a shower or indoor bathroom and require the use of an outhouse. Wood stove provide the means for cooking and heating semi-primitive cabins. Most modern "cabins" are houses located either in the woods or near towns. Modern cabins have indoor plumbing, electricity, heating, and occasionally air conditioning.
How should I prepare for my cabin stay?
Each cabin is equipped with different amenities that will affect how you should pack for your trip. About a week prior to the reservation, you will receive a Cabin Key Packet with recommendations particular to that cabin. Expect each cabin to have basic cookware, flatware, and other utensils appropriate for the cabin’s stated capacity. All primitive cabins have a wood stove, and every cabin will have mattresses—though the size will vary.
In general, we recommend packing: cleaning supplies and any preferred personal protective equipment, matches, battery-powered flashlights or headlamps, toilet paper, toiletries, and towels, dish washing liquid, sponges, dish towels, trash bags, sleeping bags, pillows, sheets and/or blankets, as well as a water purifier and camping stove (for primitive and semi-primitive cabins).
Who can I contact about a cabin emergency?
If there is an emergency relating to the cabin, please contact the volunteer maintainer and the Cabin Coordinator as soon as possible. Contact information for the maintainer will be included at the bottom of the cabin direction sheet, with information on access to emergency services in the immediate area of the cabin.
How do I report a lost or found item at a cabin?
If you believe you or a member of your party forgot a personal item at a PATC cabin, please contact the Cabin Coordinator immediately. The longer you wait to report, the less likely it is that your item will be returned. Please allow time for the return of the item, as travel and shipping from the maintainer to PATC headquarters can be a lengthy process. Do not expect the return of belongings not of a personal nature, like lamps, flashlights, or the like.
If you find an item at a PATC cabin that appears to be of a personal nature (i.e. keys, wallet, jewelry), you should report it to the Cabin Coordinator upon your departure. If you find PATC Cabin Keys at the cabin, please return them with your Cabin Key and Condition Report.
How can I purchase a Cabins Book?
Click here to order a 2018 Cabins Book online. Contact email@example.com to purchase the 2016 Cabins Book at a discounted rate.
How can I check the status of Skyline Drive? NOTE: Shenandoah National Park is currently under a phased reopening plan, due to the pandemic.
What can I do if Skyline Drive is closed and I’ve rented Argow, Corbin, Doyle’s River, Pocosin, Range View, Rock Spring, or Schairer Trail Center?
To check the status of Skyline Drive, call 540-999-3500 and select option 1, twice.
If Skyline Drive is closed, experienced hikers may choose to follow the alternate hike-in directions. Click here if you choose not use the reservation during a closure.
Can I bring my dog on my cabin visit?
Pets are prohibited at Blackburn Trail Center, Catoctin Hollow Lodge, Dunlodge, Highacre, Horwitz, Huntley, Old Rag, and Olive Green. Violators will be penalized.
If you choose to bring your dog to a pet-friendly cabin, plan to provide bedding for your companion. Be considerate of your pet in the weather and on the hike-in, and do not leave any animal in the cabin for extended periods. Venomous snakes may occupy areas around the cabins, so please use caution.